Inbound Ring Group Time Allocation

Endpoint: GET /reporting/ring-group/inbound-disposition

---

Request

Headers

Header	Value
Access-Token	{access_token}
Content-Type	application/json

Body

{
  "dateFrom": "2021-03-01",
  "dateTo": "2021-03-03",
  "queueIds": [
    1,
    2
  ]
}

---

Response (200 OK)

{
  "1": {
    "ringGroupId": 1,
    "ringGroupName": "RingGroup 1",
    "totalIncoming": 145,
    "totalAnswered": 2,
    "totalTalkTime": 11,
    "totalWrapUpTime": 7,
    "totalCallTime": 18
  },
  "2": {
    "ringGroupId": 2,
    "ringGroupName": "RingGroup 2",
    "totalIncoming": 3,
    "totalAnswered": 1,
    "totalTalkTime": 75,
    "totalWrapUpTime": 3,
    "totalCallTime": 78
  }
}